User research results // Telephone interviews
During April and May I've been conducting interviews with potential participants of the My.COOP training by telephone and over Skype. More details of the methodology of this research and the full results are included in the doc above.
It has been one of the most enjoyable parts of the project so far, to speak to some really inspiring people in Africa doing great work. A huge thank you to those who took part, for your time and enthusiasm!
In total I spoke to 9 people in Kenya, Uganda, Ethiopia and Tanzania from different organisations within the coop sector at different levels of the My.COOP training pyramid.
Some very interesting results came out of this research, inspiring lots of new ideas for the project!
I'm working on a summary of the key insights from this research and persona profiles of the key users, will post them in the next few days!
